VTE Next
VTE the CRM with a BPM heart
Easily manage your customers and leads, implement marketing strategies and design your business processes
vtenext the Italian Open Source CRM + BPM
vtenext is Italy’s first all-in-one customer relationship management (CRM) platform with a natively integrated business process management (BPM) engine.
All marketing, sales, post-sales and customer service functions are automated and optimized through business process automation.
For more than 14 years, vtenext CRM + BPM has been present on the main platforms with an active user community that, through the dedicated Forum, daily devotes its time to develop and innovate it, while making it more and more secure, fast and performant.
VTE NEXT is a CRM software that enables easy and comprehensive management of customer, contact and lead data.
It is the first CRM to integrate a BPM engine, offering the possibility to design and optimize business processes, with the goal of increasing customer satisfaction.
Modularity and high possibility of customization complete the service. We are official resellers of VTENEXT: rely on our experience to get a CRM tool that fits your business needs.
The vtenext crm can also be synchronized with Mago management software, for which we are official resellers.
The vtenext crm can also be synchronized with the Mago management system, of which we are official resellers.
Main features of VTENEXT CRM
CONTACT AND LEADS MANAGEMENT
The vtenext crm makes it easy to manage customers and leads. Having control over all data and the history of your dealings with them is of paramount importance in order to be able to study and implement successful and targeted marketing strategies, as well as allowing you to give timely and quick responses to their inquiries.
CREATION AND MANAGEMENT OF BPM PROCESSES
In the Enterprise version of the vtenext crm you can exploit the potential of BPM (Business Process Management): design processes, assign rules and actions to different tasks and test them. In just a few steps you can therefore automate processes, saving time, costs, incidence of error and therefore customer loyalty.
PROCESSES FOR MACHINES (INTERNET OF THINGS)
With vtenext crm you can connect equipment and machinery to the network and enter the boundless world of possibilities offered by the IoT (Internet of Things).
Machinery and IoT devices can communicate directly with customers, automatically triggering service, approval and maintenance cycles.
PROCESSES FOR GDPR
Thanks to vtenext’s GDPR app, crm contacts can independently manage their data in choosing the form of consent and processing.
All in compliance with GDPR regulations, avoiding mistakes or mishaps, while fully respecting the privacy of your customers and leads.
